Insights

Four Synozur leaders - Michelle Boyd, Michelle Caldwell, Joshua Christensen & Shari Oswald – joing Chris McNulty on a special holiday edition of Polaris to reflect on 2025's seismic shifts in AI, the gap between technology and organizational maturity, and why 2026 will separate those who merely adopted tools from those who fundamentally transformed how work gets done.

GPT 5.2 has areived - and it’s available in M365 Copilot

Anthropic’s Claude AI is now an official Microsoft data processor, enabling secure integration within the Microsoft 365 trust boundary. Business users gain access to Claude’s advanced reasoning and coding capabilities directly in Word, Excel, Teams, and more—without new contracts or compliance hurdles.

All the SharePoint AI news from Microsoft Ignite 2025 - from using SharePoint metadata and the SharePoint Admin agent.

Today’s announcements at Microsoft Ignite push Copilot from “smart assistant” to an operating layer for how work actually gets done. Microsoft introduced Work IQ, Agent 365, dedicated Office app agents, new Outlook voice and scheduling, expanded Copilot voice, Sora 2 for enterprise video, and an autonomous Sales Development Agent—with a pragmatic model and content strategy to match. Here’s what matters, why it’s different, and how to act this quarter.

This blog post examines why most strategies fail—not from poor planning, but from a lack of systems and culture for execution. It introduces the Company OS™ and AI co-pilots as solutions for bridging the strategy-execution gap, empowering leaders to turn plans into impactful results as they prepare for 2026.

On this episode of Polaris, Synozur CTO Chris McNulty welcomes Adam Harmetz, Corporate Vice President for SharePoint at Microsoft, to discuss how SharePoint’s 25-year journey has turned it into a knowledge engine for AI, why empowered metadata is key to modern intranets and how generative AI models like ChatGPT, Sora and Nano Banana signal what’s ahead for enterprise content.

Microsoft 365 introduces Agentic Users—autonomous AI agents with their own licenses and identities—alongside App Builder for no-code workflows, Teams Mode for collaborative AI, and Researcher with 44% improved output. Forrester's study shows 116% ROI and 9 hours saved per user monthly. This comprehensive guide provides strategic analysis, implementation frameworks, and 90-day action plans for business leaders navigating this transformation.

Synozur is launching our new Orion digital transformation assessment platform, and the AI Maturity Model, at TechCon 365 Dallas. Orion helps organizations map strengths and gaps, align strategy with outcomes, and track progress confidently. The AI Maturity Model provides instant benchmarking with no login required.

The Synozur AI Maturity Model, unveiled at Microsoft’s Times Square Experience Center during Experts Live USA, empowers organizations to align AI with strategy, enhance governance, and accelerate team upskilling. Access the free, instant PDF for actionable insights and guidance to drive your AI transformation journey—no login required.

How AI is reshaping nonprofits—from back office productivity and research “force multipliers” to ethical guardrails, governance, and the human connections that keep members engaged.

In our “Summer of Copilot – Endless Summer” finale, we recap how Microsoft’s AI assistant has reshaped work in 2025 and what’s next. From ubiquitous presence in Office apps to specialized agents like Researcher and Analyst, Copilot became a true digital colleague. We highlight major use cases (creative content, sales proposals, knowledge support) delivering real ROI, and how Synozur guides businesses in adopting Copilot responsibly. Plus, a look at Copilot’s place in the broa

Microsoft’s latest Copilot updates deliver strategic tools for leaders—from democratized chat to intelligent agents. This post explores what’s new, what’s coming, and what we hope to see next. Copilot is evolving from assistant to teammate, and the roadmap shows it’s ready for enterprise scale.

LLMs Just Can’t Get There from Here Are the current approaches to Artificial Intelligence self-limiting? Credit: © 2025 Andrew Borg +...

The Knowledge Agent for M365 Copilot streamlines SharePoint content management by automating tagging, workflows, and cleanup, making it ideal for compliance-driven and fast-paced industries. Public preview begins September 18. Synozur is guiding clients in adoption, governance, and training to maximize these new AI-powered features.

As summer draws to a close, Copilot’s journey continues. This article highlights the top 11 tips and features from Microsoft’s “Summer of Copilot” series—key insights for leaders adopting AI in the workplace. Discover new agents like Researcher and Facilitator, the Excel =COPILOT() function, prompt-engineering frameworks, custom Copilot instructions, talent-mapping, agent governance, & updates like GPT-5 integration. Learn what’s new, why it matters, & how these tools can tra

Futurist Michael Tchong joins Chris McNulty to explore how AI-driven megatrends are disrupting business and society — and how leaders can catch the next wave of innovation before it catches them.

Leaders don’t need more AI features — they need faster time to decision. We unpack 13 real world wins—from Estée Lauder to Air India—and translate them into a 30 day activation plan to centralize knowledge, automate first drafts, and scale self service.

The CARE and RAFT frameworks are designed to enhance prompt engineering for generative AI. CARE helps define the situation, clarify the intended action, outline rules for output, and provide concrete examples. RAFT, on the other hand, ensures the AI understands its role, audience, output format, and the specific task required. Both frameworks empower users to create clearer, more effective prompts.

Learn how to train AI assistants like Copilot and ChatGPT with 20+ custom instructions for maximum productivity. Clear, personalized “standing orders” transform your AI from generic chatbot to tailored partner, improving both efficiency and quality.