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Insights
Thinking on leadership, experiences, technology and marketing.
Roadmaps


Agentic Users, Autonomous Workflows, and the AI Workplace of 2025: Your Complete Guide
Microsoft 365 introduces Agentic Users—autonomous AI agents with their own licenses and identities—alongside App Builder for no-code workflows, Teams Mode for collaborative AI, and Researcher with 44% improved output. Forrester's study shows 116% ROI and 9 hours saved per user monthly. This comprehensive guide provides strategic analysis, implementation frameworks, and 90-day action plans for business leaders navigating this transformation.

Chris McNulty
Nov 116 min read


Using AI Maturity to Drive ROI
The Synozur AI Maturity Model, unveiled at Microsoft’s Times Square Experience Center during Experts Live USA, empowers organizations to align AI with strategy, enhance governance, and accelerate team upskilling. Access the free, instant PDF for actionable insights and guidance to drive your AI transformation journey—no login required.

Chris McNulty
Oct 123 min read


Summer of Copilot — Endless Summer
In our “Summer of Copilot – Endless Summer” finale, we recap how Microsoft’s AI assistant has reshaped work in 2025 and what’s next. From ubiquitous presence in Office apps to specialized agents like Researcher and Analyst, Copilot became a true digital colleague. We highlight major use cases (creative content, sales proposals, knowledge support) delivering real ROI, and how Synozur guides businesses in adopting Copilot responsibly. Plus, a look at Copilot’s place in the broa

Chris McNulty
Sep 299 min read


Introducing the Knowledge Agent for Microsoft 365 Copilot
The Knowledge Agent for M365 Copilot streamlines SharePoint content management by automating tagging, workflows, and cleanup, making it ideal for compliance-driven and fast-paced industries. Public preview begins September 18. Synozur is guiding clients in adoption, governance, and training to maximize these new AI-powered features.

Chris McNulty
Sep 183 min read


GPT-5 Meets Microsoft 365 Copilot
GPT 5 arrives in Microsoft 365 Copilot, bringing smarter routing between fast replies and deep reasoning. Four new roadmap updates are close behind: PowerPoint generation from Copilot Pages (499425), Teams recaps to SharePoint News (498494), Copilot Chat email attachment summarization (499657), and mobile voice chat. Here’s what leaders can implement now—and the practices that unlock value.

Chris McNulty
Aug 184 min read


Content without Compromise – Inside the M-Files & Microsoft Alliance
In this Polaris episode, Synozur’s CTO Chris McNulty, along with Ryan Barry of M-Files and Ian Story of Microsoft, explores how a first-of-its-kind partnership between M-Files and Microsoft is revolutionizing content management – uniting AI-powered intelligent document workflows with the Microsoft 365 platform to eliminate content silos and unlock new value from enterprise data.

Chris McNulty
Aug 47 min read


Driving Productivity: Copilot from Driver’s Seat to Board Seat
Microsoft 365 Copilot’s latest updates are putting AI everywhere you work – even in your car. This blog post explores how Mercedes-Benz is turning the car into a “third workspace” with Teams and Copilot, new Copilot features that convert emails, documents, and meetings into audio summaries, four productivity-boosting Copilot upgrades (from voice activation to Excel-PowerPoint integration), and an AI tool that builds SharePoint pages for you.

Chris McNulty
Jul 3013 min read


The Future of Copilot – The Magnificent Seven
This week’s Summer of Copilot article explores new features that could make Microsoft 365 Copilot even more powerful for business users. From a unified Copilot chat that follows you across Outlook, Teams, and Excel, to smart prompt templates that simplify complex requests, to the newly announced Copilot Memory for personalized AI responses – we cover it all. Other highlights include an AI meeting scheduler to automate calendar chaos, interactive “podcast-style” AI summaries.

Chris McNulty
Jul 2115 min read


AI in Action: How New Copilot Features are Changing Content Management and Productivity
This post explores how AI tools like Copilot and SharePoint Autofill are transforming content management and productivity. Emphasizing human-centered adoption, it highlights practical strategies, user engagement, and recent advancements making AI integration smoother and more impactful for organizations.

Chris McNulty
Jul 1317 min read


M-Files and Microsoft: A New Era of Document Management
Discover how M-Files and Microsoft are transforming document management. Their new partnership integrates M-Files’ intelligent platform with Microsoft 365’s powerful cloud, offering seamless, native document storage and new possibilities for your business.

Chris McNulty
Jul 16 min read


From Tacit Knowledge to Talking Agents: Navigating Copilot’s Next Evolution
I’m posting daily series of Copilot updates on LinkedIn – the #SummerOfCopilot series. For the most recent completed week (through June 22) I covered Copilot for Viva Engage; MCP and A2A protocols for AI integration, and upcoming enhancements to Copilot Notebooks.

Chris McNulty
Jun 3010 min read


Introducing Microsoft Copilot Notebooks – A Quick Take
Microsoft enters the AI-powered notebook space with Copilot Notebook, a tool in its early stages but rich with potential. While not yet matching Google’s established NotebookLM, known for features like audio summaries, mind mapping, and real-time collaboration, Copilot Notebook hints at a promising future. As it evolves, it could challenge the standard NotebookLM has set, redefining how users engage with AI to organize and synthesize information. The race for innovation is on

Chris McNulty
Jun 25 min read


Synozur at AI+IM Summit 2025
Synozur will be presenting at next week’s AI+IM Summit at the Hyatt Regency in Atlanta, March 31 – April 2, 2025.

Chris McNulty
Mar 232 min read


The Booming Content Management Market: Insights and Projections for 2025-2028
Content management market size will reach $31 to $150 billion by 2028, growing at a compound annual growth rate (CAGR) of 14.1%.

Chris McNulty
Mar 205 min read


News from Microsoft Ignite 2024
Microsoft Ignite 2024 starts today in Chicago. As part of Microsoft’s partner programs, Synozur was invited to an early preview of these...

Chris McNulty
Nov 18, 20244 min read


Who’s going to pay for Microsoft Copilot AI?
Ruven Gotz explores the future costs of Microsoft Copilot

Ruven Gotz
May 12, 20233 min read
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