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Insights
Thinking on leadership, experiences, technology and marketing.


Synozur at ESPC25
Synozur is heading to Dublin for ESPC25, Europe’s premier Microsoft 365, SharePoint, and Azure event! Join us for hands-on demos, AI-powered solutions, and expert sessions designed to transform your business. Connect with our team and discover the future of collaboration, innovation, and strategy.

Chris McNulty
Nov 291 min read


Ignite 2025: SharePoint Steps Up as Copilot’s Knowledge Platform
All the SharePoint AI news from Microsoft Ignite 2025 - from using SharePoint metadata and the SharePoint Admin agent.

Chris McNulty
Nov 185 min read


Ignite Day One: Work IQ, Agent 365, and the Next Wave of Copilot
Today’s announcements at Microsoft Ignite push Copilot from “smart assistant” to an operating layer for how work actually gets done. Microsoft introduced Work IQ, Agent 365, dedicated Office app agents, new Outlook voice and scheduling, expanded Copilot voice, Sora 2 for enterprise video, and an autonomous Sales Development Agent—with a pragmatic model and content strategy to match. Here’s what matters, why it’s different, and how to act this quarter.

Chris McNulty
Nov 188 min read


SharePoint’s Next 25 Years
On this episode of Polaris, Synozur CTO Chris McNulty welcomes Adam Harmetz, Corporate Vice President for SharePoint at Microsoft, to discuss how SharePoint’s 25-year journey has turned it into a knowledge engine for AI, why empowered metadata is key to modern intranets and how generative AI models like ChatGPT, Sora and Nano Banana signal what’s ahead for enterprise content.

Chris McNulty
Nov 126 min read


Using AI Maturity to Drive ROI
The Synozur AI Maturity Model, unveiled at Microsoft’s Times Square Experience Center during Experts Live USA, empowers organizations to align AI with strategy, enhance governance, and accelerate team upskilling. Access the free, instant PDF for actionable insights and guidance to drive your AI transformation journey—no login required.

Chris McNulty
Oct 123 min read


AI in Nonprofits: Force Multipliers, Human Values
How AI is reshaping nonprofits—from back office productivity and research “force multipliers” to ethical guardrails, governance, and the human connections that keep members engaged.

Chris McNulty
Oct 15 min read


Summer of Copilot — Endless Summer
In our “Summer of Copilot – Endless Summer” finale, we recap how Microsoft’s AI assistant has reshaped work in 2025 and what’s next. From ubiquitous presence in Office apps to specialized agents like Researcher and Analyst, Copilot became a true digital colleague. We highlight major use cases (creative content, sales proposals, knowledge support) delivering real ROI, and how Synozur guides businesses in adopting Copilot responsibly. Plus, a look at Copilot’s place in the broa

Chris McNulty
Sep 299 min read


Copilot’s Next Chapter
Microsoft’s latest Copilot updates deliver strategic tools for leaders—from democratized chat to intelligent agents. This post explores what’s new, what’s coming, and what we hope to see next. Copilot is evolving from assistant to teammate, and the roadmap shows it’s ready for enterprise scale.

Chris McNulty
Sep 244 min read


Introducing the Knowledge Agent for Microsoft 365 Copilot
The Knowledge Agent for M365 Copilot streamlines SharePoint content management by automating tagging, workflows, and cleanup, making it ideal for compliance-driven and fast-paced industries. Public preview begins September 18. Synozur is guiding clients in adoption, governance, and training to maximize these new AI-powered features.

Chris McNulty
Sep 183 min read


11 Copilot Tips to Supercharge Your Productivity
As summer draws to a close, Copilot’s journey continues. This article highlights the top 11 tips and features from Microsoft’s “Summer of Copilot” series—key insights for leaders adopting AI in the workplace. Discover new agents like Researcher and Facilitator, the Excel =COPILOT() function, prompt-engineering frameworks, custom Copilot instructions, talent-mapping, agent governance, & updates like GPT-5 integration. Learn what’s new, why it matters, & how these tools can tra

Chris McNulty
Sep 1623 min read


Trendspotting Tomorrow – Michael Tchong’s Vision of AI
Futurist Michael Tchong joins Chris McNulty to explore how AI-driven megatrends are disrupting business and society — and how leaders can catch the next wave of innovation before it catches them.

Chris McNulty
Sep 126 min read


Your Copilot Preseason Playbook - 13 Wins
Leaders don’t need more AI features — they need faster time to decision. We unpack 13 real world wins—from Estée Lauder to Air India—and translate them into a 30 day activation plan to centralize knowledge, automate first drafts, and scale self service.

Chris McNulty
Aug 253 min read


Tarmacs, Tariffs, and Transformation
A practical conversation with Synozur’s transformation leader Rob Asen on why transformation offices succeed where traditional PMOs stall, how AI changes leadership reach, and the five lenses that put strategy into motion: vision, leadership, impact, capacity, and measurement.

Chris McNulty
Aug 204 min read


Train Your AI Like a Pro
Learn how to train AI assistants like Copilot and ChatGPT with 20+ custom instructions for maximum productivity. Clear, personalized “standing orders” transform your AI from generic chatbot to tailored partner, improving both efficiency and quality.

Chris McNulty
Aug 194 min read


Why Agentic AI Needs a Human Heart and a Historical Compass
Agentic AI holds immense promise but carries risks, echoing past tech revolutions like the telegraph, Internet, and social media. Its impact—positive or negative—hinges on our approach to design, governance, and ethics. Learning from history, we must shape AI with care, balancing innovation and responsibility.

Chris McNulty
Aug 54 min read


Copilot for Every Leader: How AI is Empowering the C-Suite
This in-depth article shows how Microsoft 365 Copilot is transforming work for business leaders across the C-suite. From CEOs and CFOs to HR, Operations, IT, and even the Board, we explore real examples of Copilot acting as an AI “sidekick” – drafting content, analyzing data, and automating tasks – to help leaders focus on strategy and people. Each section offers practical tips to leverage AI effectively (and responsibly) in that role.

Chris McNulty
Aug 529 min read


Content without Compromise – Inside the M-Files & Microsoft Alliance
In this Polaris episode, Synozur’s CTO Chris McNulty, along with Ryan Barry of M-Files and Ian Story of Microsoft, explores how a first-of-its-kind partnership between M-Files and Microsoft is revolutionizing content management – uniting AI-powered intelligent document workflows with the Microsoft 365 platform to eliminate content silos and unlock new value from enterprise data.

Chris McNulty
Aug 47 min read


Driving Productivity: Copilot from Driver’s Seat to Board Seat
Microsoft 365 Copilot’s latest updates are putting AI everywhere you work – even in your car. This blog post explores how Mercedes-Benz is turning the car into a “third workspace” with Teams and Copilot, new Copilot features that convert emails, documents, and meetings into audio summaries, four productivity-boosting Copilot upgrades (from voice activation to Excel-PowerPoint integration), and an AI tool that builds SharePoint pages for you.

Chris McNulty
Jul 3013 min read


From Lean to Lead – A Consultant-Turned-Owner Story – Damien Lacey
Lean Six Sigma expert Damien Lacey shares how he transformed from consultant to owner, applying operational excellence principles to turn around a manufacturing business from within.

Chris McNulty
Jul 295 min read


The King of Data Migration Magic with Jordan (Uytterhagen)
Free your data from legacy systems and learn how to prepare for an AI‑driven future in this Polaris episode featuring Cadence Solutions CEO Jordan Utytterhagen.

Chris McNulty
Jul 237 min read
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