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Insights
Thinking on leadership, experiences, technology and marketing.


Train Your AI Like a Pro
Learn how to train AI assistants like Copilot and ChatGPT with 20+ custom instructions for maximum productivity. Clear, personalized “standing orders” transform your AI from generic chatbot to tailored partner, improving both efficiency and quality.

Chris McNulty
5 hours ago4 min read


Why Agentic AI Needs a Human Heart and a Historical Compass
Agentic AI holds immense promise but carries risks, echoing past tech revolutions like the telegraph, Internet, and social media. Its impact—positive or negative—hinges on our approach to design, governance, and ethics. Learning from history, we must shape AI with care, balancing innovation and responsibility.

Chris McNulty
Aug 54 min read


Copilot for Every Leader: How AI is Empowering the C-Suite
This in-depth article shows how Microsoft 365 Copilot is transforming work for business leaders across the C-suite. From CEOs and CFOs to HR, Operations, IT, and even the Board, we explore real examples of Copilot acting as an AI “sidekick” – drafting content, analyzing data, and automating tasks – to help leaders focus on strategy and people. Each section offers practical tips to leverage AI effectively (and responsibly) in that role.

Chris McNulty
Aug 529 min read


Content without Compromise – Inside the M-Files & Microsoft Alliance
In this Polaris episode, Synozur’s CTO Chris McNulty, along with Ryan Barry of M-Files and Ian Story of Microsoft, explores how a first-of-its-kind partnership between M-Files and Microsoft is revolutionizing content management – uniting AI-powered intelligent document workflows with the Microsoft 365 platform to eliminate content silos and unlock new value from enterprise data.

Chris McNulty
Aug 47 min read


Driving Productivity: Copilot from Driver’s Seat to Board Seat
Microsoft 365 Copilot’s latest updates are putting AI everywhere you work – even in your car. This blog post explores how Mercedes-Benz is turning the car into a “third workspace” with Teams and Copilot, new Copilot features that convert emails, documents, and meetings into audio summaries, four productivity-boosting Copilot upgrades (from voice activation to Excel-PowerPoint integration), and an AI tool that builds SharePoint pages for you.

Chris McNulty
Jul 3013 min read


From Lean to Lead – A Consultant-Turned-Owner Story – Damien Lacey
Lean Six Sigma expert Damien Lacey shares how he transformed from consultant to owner, applying operational excellence principles to turn around a manufacturing business from within.

Chris McNulty
Jul 295 min read


The King of Data Migration Magic with Jordan (Uytterhagen)
Free your data from legacy systems and learn how to prepare for an AI‑driven future in this Polaris episode featuring Cadence Solutions CEO Jordan Utytterhagen.

Chris McNulty
Jul 237 min read


The Future of Copilot – The Magnificent Seven
This week’s Summer of Copilot article explores new features that could make Microsoft 365 Copilot even more powerful for business users. From a unified Copilot chat that follows you across Outlook, Teams, and Excel, to smart prompt templates that simplify complex requests, to the newly announced Copilot Memory for personalized AI responses – we cover it all. Other highlights include an AI meeting scheduler to automate calendar chaos, interactive “podcast-style” AI summaries.

Chris McNulty
Jul 2115 min read


AI in Action: How New Copilot Features are Changing Content Management and Productivity
This post explores how AI tools like Copilot and SharePoint Autofill are transforming content management and productivity. Emphasizing human-centered adoption, it highlights practical strategies, user engagement, and recent advancements making AI integration smoother and more impactful for organizations.

Chris McNulty
Jul 1317 min read


Synergy over Silos – the New Age of Knowledge
An eye-opening conversation with Gabe Karawani on how ClearPeople turns fragmented enterprise knowledge into a competitive advantage through integrated AI and smart knowledge management.

Chris McNulty
Jul 117 min read


Copilot Goes Ubiquitous
In Week 4 of my #SummerOfCopilot series on LinkedIn, we explored how AI is becoming embedded in the modern workplace, from the apps we use every day to the depths of our company intranet.

Chris McNulty
Jul 712 min read


Building Delight - Inside Microsoft Product Management
In our latest Polaris episode, I sat down with Sean Squires to demystify what product managers at Microsoft really do. We explored...

Chris McNulty
Jun 178 min read


AI-Powered SharePoint Updates: Faster Document Automation, Better Data – and Why You Should Care
SharePoint is getting smarter with AI, and it’s a big win for business. At a recent conference, Microsoft wowed the crowd by showing Autofill columns that use GPT-4 to auto-extract info or summaries from documents – no more manual data entry. They also unveiled a Sensitive Info AI model that finds things like emails & phone numbers in your files in seconds (great for compliance). These features are now generally available and affordable (about $0.005 per page, with 100 pages

Chris McNulty
Jun 109 min read


Lessons from Microsoft’s Recent Layoffs: A Synozur Perspective
Microsoft's recent layoffs highlight the intersection of innovation, empathy, and adaptation in a rapidly evolving business landscape, sparking important conversations about the future of work and corporate responsibility.

Chris McNulty
Jun 85 min read


Synozur at TechCon 365 Seattle 2025: Transforming Business Together
Meet Synozur at TechCon 365 Seattle 2025 as we showcase our commitment to business transformation as a Gold Sponsor. Join us June 23-27, 2025.

Chris McNulty
May 286 min read


The Transformative Power of Generative AI in Business with Zack Zeller
Leveraging AI for Business Growth In the latest episode of Polaris , I sat down with Zack Zeller to discuss the transformative power of...

Chris McNulty
May 234 min read


Transform Your Future at the Microsoft 365 Community Conference
Join us on Polaris as Jeff Teper and Karuana Gatimu discuss how to transform your future at the Microsoft 365 Community Conference.

Chris McNulty
Apr 96 min read


AI Realities: More Than Meets the Avatar with Michael Cutajar
Join us on Polaris as we explore AI-powered avatars with our expert guest, Michael Cutajar of InteractiveAvatars.AI

Chris McNulty
Apr 13 min read


Polaris: “So A Lawyer Walks into a Podcast Studio” with Dennis Meador
Dennis Meador is the Founder and CEO of The Legal Podcast Network, based in Austin, Texas.

Chris McNulty
Mar 123 min read


News from Microsoft Ignite 2024
Microsoft Ignite 2024 starts today in Chicago. As part of Microsoft’s partner programs, Synozur was invited to an early preview of these...

Chris McNulty
Nov 18, 20244 min read
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