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Insights
Thinking on leadership, experiences, technology and marketing.


Train Your AI Like a Pro
Learn how to train AI assistants like Copilot and ChatGPT with 20+ custom instructions for maximum productivity. Clear, personalized “standing orders” transform your AI from generic chatbot to tailored partner, improving both efficiency and quality.

Chris McNulty
8 hours ago4 min read


GPT-5 Meets Microsoft 365 Copilot
GPT 5 arrives in Microsoft 365 Copilot, bringing smarter routing between fast replies and deep reasoning. Four new roadmap updates are close behind: PowerPoint generation from Copilot Pages (499425), Teams recaps to SharePoint News (498494), Copilot Chat email attachment summarization (499657), and mobile voice chat. Here’s what leaders can implement now—and the practices that unlock value.

Chris McNulty
24 hours ago4 min read


Copilot for Every Leader: How AI is Empowering the C-Suite
This in-depth article shows how Microsoft 365 Copilot is transforming work for business leaders across the C-suite. From CEOs and CFOs to HR, Operations, IT, and even the Board, we explore real examples of Copilot acting as an AI “sidekick” – drafting content, analyzing data, and automating tasks – to help leaders focus on strategy and people. Each section offers practical tips to leverage AI effectively (and responsibly) in that role.

Chris McNulty
Aug 529 min read


Driving Productivity: Copilot from Driver’s Seat to Board Seat
Microsoft 365 Copilot’s latest updates are putting AI everywhere you work – even in your car. This blog post explores how Mercedes-Benz is turning the car into a “third workspace” with Teams and Copilot, new Copilot features that convert emails, documents, and meetings into audio summaries, four productivity-boosting Copilot upgrades (from voice activation to Excel-PowerPoint integration), and an AI tool that builds SharePoint pages for you.

Chris McNulty
Jul 3013 min read


The Future of Copilot – The Magnificent Seven
This week’s Summer of Copilot article explores new features that could make Microsoft 365 Copilot even more powerful for business users. From a unified Copilot chat that follows you across Outlook, Teams, and Excel, to smart prompt templates that simplify complex requests, to the newly announced Copilot Memory for personalized AI responses – we cover it all. Other highlights include an AI meeting scheduler to automate calendar chaos, interactive “podcast-style” AI summaries.

Chris McNulty
Jul 2115 min read


AI in Action: How New Copilot Features are Changing Content Management and Productivity
This post explores how AI tools like Copilot and SharePoint Autofill are transforming content management and productivity. Emphasizing human-centered adoption, it highlights practical strategies, user engagement, and recent advancements making AI integration smoother and more impactful for organizations.

Chris McNulty
Jul 1317 min read


Copilot Goes Ubiquitous
In Week 4 of my #SummerOfCopilot series on LinkedIn, we explored how AI is becoming embedded in the modern workplace, from the apps we use every day to the depths of our company intranet.

Chris McNulty
Jul 712 min read


M-Files and Microsoft: A New Era of Document Management
Discover how M-Files and Microsoft are transforming document management. Their new partnership integrates M-Files’ intelligent platform with Microsoft 365’s powerful cloud, offering seamless, native document storage and new possibilities for your business.

Chris McNulty
Jul 16 min read


First Encounters with Microsoft’s Copilot Researcher & Analyst
As part of our summer-long series exploring Microsoft Copilot in depth, I recap what we've shared about Researcher, Analyst, and Copilot Tuning.

Chris McNulty
Jun 264 min read


Introducing Microsoft Copilot Notebooks – A Quick Take
Microsoft enters the AI-powered notebook space with Copilot Notebook, a tool in its early stages but rich with potential. While not yet matching Google’s established NotebookLM, known for features like audio summaries, mind mapping, and real-time collaboration, Copilot Notebook hints at a promising future. As it evolves, it could challenge the standard NotebookLM has set, redefining how users engage with AI to organize and synthesize information. The race for innovation is on

Chris McNulty
Jun 25 min read


Synozur at TechCon 365 Seattle 2025: Transforming Business Together
Meet Synozur at TechCon 365 Seattle 2025 as we showcase our commitment to business transformation as a Gold Sponsor. Join us June 23-27, 2025.

Chris McNulty
May 286 min read


Succeed with Copilot: Our Latest Webinar
Are you ready to harness the full potential of Microsoft's Copilot within your organization? Our recent webinar, “How to Succeed with...

Chris McNulty
Feb 91 min read


How to Succeed with your Copilot Rollout
Join Chris McNulty February 11 for our "How to Succeed with Your Copilot Rollout" webinar.

Chris McNulty
Jan 201 min read


Embracing the Future: Predictions for AI in 2025
Synozur AI predictions for 2025: "Omni AI" across all platforms, AI agent anxiety, and personal knowledge chatbots stall out.

Chris McNulty
Jan 34 min read


TechCon 365 Dallas 2024 Recap
Last month, Synozur was proud to sponsor TechCon 365 Dallas. At the conference, we introduced our new Company Operating System (CoS).

Chris McNulty
Dec 11, 20241 min read


Synozur at TechCon Dallas 2024
Synozur is proud to sponsor and present at TechCon 365 Dallas, November 11-15, 2024.

Chris McNulty
Oct 15, 20242 min read


How Synozur and boxing are related
A lighthearted look at AI hallucination - and Tyson Fury, the Gypsy King.

Chris McNulty
Sep 23, 20242 min read


Navigating AI: Insights from the Microsoft Work Trend Index
Synozur interprets the latest Microsoft WTI data on AI usage with its own research showing adoption blockers for Copilot.

Michelle Caldwell
Jun 13, 20246 min read


Synozur presents at the M365 Community Conference
Ruven Gotz presents original Synozur research on AI usage from the M365 Community Conference 2024.

Ruven Gotz
May 14, 20242 min read


Enhance Copilot AI readiness with more effective content using M365 Archive
Austin Govella discusses how Microsoft 365 Archive improves content readiness for AI.

Austin Govella
Dec 14, 20232 min read
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