Insights

Four Synozur leaders - Michelle Boyd, Michelle Caldwell, Joshua Christensen & Shari Oswald – joing Chris McNulty on a special holiday edition of Polaris to reflect on 2025's seismic shifts in AI, the gap between technology and organizational maturity, and why 2026 will separate those who merely adopted tools from those who fundamentally transformed how work gets done.

GPT 5.2 has areived - and it’s available in M365 Copilot

Anthropic’s Claude AI is now an official Microsoft data processor, enabling secure integration within the Microsoft 365 trust boundary. Business users gain access to Claude’s advanced reasoning and coding capabilities directly in Word, Excel, Teams, and more—without new contracts or compliance hurdles.

Synozur is heading to Dublin for ESPC25, Europe’s premier Microsoft 365, SharePoint, and Azure event! Join us for hands-on demos, AI-powered solutions, and expert sessions designed to transform your business. Connect with our team and discover the future of collaboration, innovation, and strategy.

All the SharePoint AI news from Microsoft Ignite 2025 - from using SharePoint metadata and the SharePoint Admin agent.

Today’s announcements at Microsoft Ignite push Copilot from “smart assistant” to an operating layer for how work actually gets done. Microsoft introduced Work IQ, Agent 365, dedicated Office app agents, new Outlook voice and scheduling, expanded Copilot voice, Sora 2 for enterprise video, and an autonomous Sales Development Agent—with a pragmatic model and content strategy to match. Here’s what matters, why it’s different, and how to act this quarter.

This blog post examines why most strategies fail—not from poor planning, but from a lack of systems and culture for execution. It introduces the Company OS™ and AI co-pilots as solutions for bridging the strategy-execution gap, empowering leaders to turn plans into impactful results as they prepare for 2026.

Microsoft 365 introduces Agentic Users—autonomous AI agents with their own licenses and identities—alongside App Builder for no-code workflows, Teams Mode for collaborative AI, and Researcher with 44% improved output. Forrester's study shows 116% ROI and 9 hours saved per user monthly. This comprehensive guide provides strategic analysis, implementation frameworks, and 90-day action plans for business leaders navigating this transformation.

In our “Summer of Copilot – Endless Summer” finale, we recap how Microsoft’s AI assistant has reshaped work in 2025 and what’s next. From ubiquitous presence in Office apps to specialized agents like Researcher and Analyst, Copilot became a true digital colleague. We highlight major use cases (creative content, sales proposals, knowledge support) delivering real ROI, and how Synozur guides businesses in adopting Copilot responsibly. Plus, a look at Copilot’s place in the broa

Microsoft’s latest Copilot updates deliver strategic tools for leaders—from democratized chat to intelligent agents. This post explores what’s new, what’s coming, and what we hope to see next. Copilot is evolving from assistant to teammate, and the roadmap shows it’s ready for enterprise scale.

The Knowledge Agent for M365 Copilot streamlines SharePoint content management by automating tagging, workflows, and cleanup, making it ideal for compliance-driven and fast-paced industries. Public preview begins September 18. Synozur is guiding clients in adoption, governance, and training to maximize these new AI-powered features.

As summer draws to a close, Copilot’s journey continues. This article highlights the top 11 tips and features from Microsoft’s “Summer of Copilot” series—key insights for leaders adopting AI in the workplace. Discover new agents like Researcher and Facilitator, the Excel =COPILOT() function, prompt-engineering frameworks, custom Copilot instructions, talent-mapping, agent governance, & updates like GPT-5 integration. Learn what’s new, why it matters, & how these tools can tra

Leaders don’t need more AI features — they need faster time to decision. We unpack 13 real world wins—from Estée Lauder to Air India—and translate them into a 30 day activation plan to centralize knowledge, automate first drafts, and scale self service.

Learn how to train AI assistants like Copilot and ChatGPT with 20+ custom instructions for maximum productivity. Clear, personalized “standing orders” transform your AI from generic chatbot to tailored partner, improving both efficiency and quality.

GPT 5 arrives in Microsoft 365 Copilot, bringing smarter routing between fast replies and deep reasoning. Four new roadmap updates are close behind: PowerPoint generation from Copilot Pages (499425), Teams recaps to SharePoint News (498494), Copilot Chat email attachment summarization (499657), and mobile voice chat. Here’s what leaders can implement now—and the practices that unlock value.

This in-depth article shows how Microsoft 365 Copilot is transforming work for business leaders across the C-suite. From CEOs and CFOs to HR, Operations, IT, and even the Board, we explore real examples of Copilot acting as an AI “sidekick” – drafting content, analyzing data, and automating tasks – to help leaders focus on strategy and people. Each section offers practical tips to leverage AI effectively (and responsibly) in that role.

Microsoft 365 Copilot’s latest updates are putting AI everywhere you work – even in your car. This blog post explores how Mercedes-Benz is turning the car into a “third workspace” with Teams and Copilot, new Copilot features that convert emails, documents, and meetings into audio summaries, four productivity-boosting Copilot upgrades (from voice activation to Excel-PowerPoint integration), and an AI tool that builds SharePoint pages for you.

This week’s Summer of Copilot article explores new features that could make Microsoft 365 Copilot even more powerful for business users. From a unified Copilot chat that follows you across Outlook, Teams, and Excel, to smart prompt templates that simplify complex requests, to the newly announced Copilot Memory for personalized AI responses – we cover it all. Other highlights include an AI meeting scheduler to automate calendar chaos, interactive “podcast-style” AI summaries.

This post explores how AI tools like Copilot and SharePoint Autofill are transforming content management and productivity. Emphasizing human-centered adoption, it highlights practical strategies, user engagement, and recent advancements making AI integration smoother and more impactful for organizations.

In Week 4 of my #SummerOfCopilot series on LinkedIn, we explored how AI is becoming embedded in the modern workplace, from the apps we use every day to the depths of our company intranet.