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Insights
Thinking on leadership, experiences, technology and marketing.


Ignite 2025: SharePoint Steps Up as Copilot’s Knowledge Platform
All the SharePoint AI news from Microsoft Ignite 2025 - from using SharePoint metadata and the SharePoint Admin agent.

Chris McNulty
6 days ago5 min read


Ignite Day One: Work IQ, Agent 365, and the Next Wave of Copilot
Today’s announcements at Microsoft Ignite push Copilot from “smart assistant” to an operating layer for how work actually gets done. Microsoft introduced Work IQ, Agent 365, dedicated Office app agents, new Outlook voice and scheduling, expanded Copilot voice, Sora 2 for enterprise video, and an autonomous Sales Development Agent—with a pragmatic model and content strategy to match. Here’s what matters, why it’s different, and how to act this quarter.

Chris McNulty
6 days ago8 min read


Finish Strong: Transforming Strategy into Action with AI-Accelerated Leadership
This blog post examines why most strategies fail—not from poor planning, but from a lack of systems and culture for execution. It introduces the Company OS™ and AI co-pilots as solutions for bridging the strategy-execution gap, empowering leaders to turn plans into impactful results as they prepare for 2026.

Chris McNulty
Nov 146 min read


Agentic Users, Autonomous Workflows, and the AI Workplace of 2025: Your Complete Guide
Microsoft 365 introduces Agentic Users—autonomous AI agents with their own licenses and identities—alongside App Builder for no-code workflows, Teams Mode for collaborative AI, and Researcher with 44% improved output. Forrester's study shows 116% ROI and 9 hours saved per user monthly. This comprehensive guide provides strategic analysis, implementation frameworks, and 90-day action plans for business leaders navigating this transformation.

Chris McNulty
Nov 116 min read


Summer of Copilot — Endless Summer
In our “Summer of Copilot – Endless Summer” finale, we recap how Microsoft’s AI assistant has reshaped work in 2025 and what’s next. From ubiquitous presence in Office apps to specialized agents like Researcher and Analyst, Copilot became a true digital colleague. We highlight major use cases (creative content, sales proposals, knowledge support) delivering real ROI, and how Synozur guides businesses in adopting Copilot responsibly. Plus, a look at Copilot’s place in the broa

Chris McNulty
Sep 299 min read


Copilot’s Next Chapter
Microsoft’s latest Copilot updates deliver strategic tools for leaders—from democratized chat to intelligent agents. This post explores what’s new, what’s coming, and what we hope to see next. Copilot is evolving from assistant to teammate, and the roadmap shows it’s ready for enterprise scale.

Chris McNulty
Sep 244 min read


Introducing the Knowledge Agent for Microsoft 365 Copilot
The Knowledge Agent for M365 Copilot streamlines SharePoint content management by automating tagging, workflows, and cleanup, making it ideal for compliance-driven and fast-paced industries. Public preview begins September 18. Synozur is guiding clients in adoption, governance, and training to maximize these new AI-powered features.

Chris McNulty
Sep 183 min read


11 Copilot Tips to Supercharge Your Productivity
As summer draws to a close, Copilot’s journey continues. This article highlights the top 11 tips and features from Microsoft’s “Summer of Copilot” series—key insights for leaders adopting AI in the workplace. Discover new agents like Researcher and Facilitator, the Excel =COPILOT() function, prompt-engineering frameworks, custom Copilot instructions, talent-mapping, agent governance, & updates like GPT-5 integration. Learn what’s new, why it matters, & how these tools can tra

Chris McNulty
Sep 1623 min read


Your Copilot Preseason Playbook - 13 Wins
Leaders don’t need more AI features — they need faster time to decision. We unpack 13 real world wins—from Estée Lauder to Air India—and translate them into a 30 day activation plan to centralize knowledge, automate first drafts, and scale self service.

Chris McNulty
Aug 253 min read


Train Your AI Like a Pro
Learn how to train AI assistants like Copilot and ChatGPT with 20+ custom instructions for maximum productivity. Clear, personalized “standing orders” transform your AI from generic chatbot to tailored partner, improving both efficiency and quality.

Chris McNulty
Aug 194 min read


GPT-5 Meets Microsoft 365 Copilot
GPT 5 arrives in Microsoft 365 Copilot, bringing smarter routing between fast replies and deep reasoning. Four new roadmap updates are close behind: PowerPoint generation from Copilot Pages (499425), Teams recaps to SharePoint News (498494), Copilot Chat email attachment summarization (499657), and mobile voice chat. Here’s what leaders can implement now—and the practices that unlock value.

Chris McNulty
Aug 184 min read


Copilot for Every Leader: How AI is Empowering the C-Suite
This in-depth article shows how Microsoft 365 Copilot is transforming work for business leaders across the C-suite. From CEOs and CFOs to HR, Operations, IT, and even the Board, we explore real examples of Copilot acting as an AI “sidekick” – drafting content, analyzing data, and automating tasks – to help leaders focus on strategy and people. Each section offers practical tips to leverage AI effectively (and responsibly) in that role.

Chris McNulty
Aug 529 min read


Driving Productivity: Copilot from Driver’s Seat to Board Seat
Microsoft 365 Copilot’s latest updates are putting AI everywhere you work – even in your car. This blog post explores how Mercedes-Benz is turning the car into a “third workspace” with Teams and Copilot, new Copilot features that convert emails, documents, and meetings into audio summaries, four productivity-boosting Copilot upgrades (from voice activation to Excel-PowerPoint integration), and an AI tool that builds SharePoint pages for you.

Chris McNulty
Jul 3013 min read


The Future of Copilot – The Magnificent Seven
This week’s Summer of Copilot article explores new features that could make Microsoft 365 Copilot even more powerful for business users. From a unified Copilot chat that follows you across Outlook, Teams, and Excel, to smart prompt templates that simplify complex requests, to the newly announced Copilot Memory for personalized AI responses – we cover it all. Other highlights include an AI meeting scheduler to automate calendar chaos, interactive “podcast-style” AI summaries.

Chris McNulty
Jul 2115 min read


AI in Action: How New Copilot Features are Changing Content Management and Productivity
This post explores how AI tools like Copilot and SharePoint Autofill are transforming content management and productivity. Emphasizing human-centered adoption, it highlights practical strategies, user engagement, and recent advancements making AI integration smoother and more impactful for organizations.

Chris McNulty
Jul 1317 min read


Copilot Goes Ubiquitous
In Week 4 of my #SummerOfCopilot series on LinkedIn, we explored how AI is becoming embedded in the modern workplace, from the apps we use every day to the depths of our company intranet.

Chris McNulty
Jul 712 min read


M-Files and Microsoft: A New Era of Document Management
Discover how M-Files and Microsoft are transforming document management. Their new partnership integrates M-Files’ intelligent platform with Microsoft 365’s powerful cloud, offering seamless, native document storage and new possibilities for your business.

Chris McNulty
Jul 16 min read


First Encounters with Microsoft’s Copilot Researcher & Analyst
As part of our summer-long series exploring Microsoft Copilot in depth, I recap what we've shared about Researcher, Analyst, and Copilot Tuning.

Chris McNulty
Jun 264 min read


Introducing Microsoft Copilot Notebooks – A Quick Take
Microsoft enters the AI-powered notebook space with Copilot Notebook, a tool in its early stages but rich with potential. While not yet matching Google’s established NotebookLM, known for features like audio summaries, mind mapping, and real-time collaboration, Copilot Notebook hints at a promising future. As it evolves, it could challenge the standard NotebookLM has set, redefining how users engage with AI to organize and synthesize information. The race for innovation is on

Chris McNulty
Jun 25 min read


Synozur at TechCon 365 Seattle 2025: Transforming Business Together
Meet Synozur at TechCon 365 Seattle 2025 as we showcase our commitment to business transformation as a Gold Sponsor. Join us June 23-27, 2025.

Chris McNulty
May 286 min read
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