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Insights
Thinking on leadership, experiences, technology and marketing.


Summer of Copilot — Endless Summer
In our “Summer of Copilot – Endless Summer” finale, we recap how Microsoft’s AI assistant has reshaped work in 2025 and what’s next. From ubiquitous presence in Office apps to specialized agents like Researcher and Analyst, Copilot became a true digital colleague. We highlight major use cases (creative content, sales proposals, knowledge support) delivering real ROI, and how Synozur guides businesses in adopting Copilot responsibly. Plus, a look at Copilot’s place in the broa

Chris McNulty
Sep 299 min read


Introducing the Knowledge Agent for Microsoft 365 Copilot
The Knowledge Agent for M365 Copilot streamlines SharePoint content management by automating tagging, workflows, and cleanup, making it ideal for compliance-driven and fast-paced industries. Public preview begins September 18. Synozur is guiding clients in adoption, governance, and training to maximize these new AI-powered features.

Chris McNulty
Sep 183 min read


GPT-5 Meets Microsoft 365 Copilot
GPT 5 arrives in Microsoft 365 Copilot, bringing smarter routing between fast replies and deep reasoning. Four new roadmap updates are close behind: PowerPoint generation from Copilot Pages (499425), Teams recaps to SharePoint News (498494), Copilot Chat email attachment summarization (499657), and mobile voice chat. Here’s what leaders can implement now—and the practices that unlock value.

Chris McNulty
Aug 184 min read


Content without Compromise – Inside the M-Files & Microsoft Alliance
In this Polaris episode, Synozur’s CTO Chris McNulty, along with Ryan Barry of M-Files and Ian Story of Microsoft, explores how a first-of-its-kind partnership between M-Files and Microsoft is revolutionizing content management – uniting AI-powered intelligent document workflows with the Microsoft 365 platform to eliminate content silos and unlock new value from enterprise data.

Chris McNulty
Aug 47 min read


Driving Productivity: Copilot from Driver’s Seat to Board Seat
Microsoft 365 Copilot’s latest updates are putting AI everywhere you work – even in your car. This blog post explores how Mercedes-Benz is turning the car into a “third workspace” with Teams and Copilot, new Copilot features that convert emails, documents, and meetings into audio summaries, four productivity-boosting Copilot upgrades (from voice activation to Excel-PowerPoint integration), and an AI tool that builds SharePoint pages for you.

Chris McNulty
Jul 3013 min read


Co-Piloting the Future – Custom AI Agents with Enterprise Control
As Copilot Studio and Microsoft’s Copilot Control System set the stage for secure, enterprise-ready AI, the following #SummerOfCopilot updates explore real-world adoption, key innovations, and practical tips to help organizations maximize the promise and power of Copilot and agents.

Chris McNulty
Jul 1116 min read


Copilot Goes Ubiquitous
In Week 4 of my #SummerOfCopilot series on LinkedIn, we explored how AI is becoming embedded in the modern workplace, from the apps we use every day to the depths of our company intranet.

Chris McNulty
Jul 712 min read


M-Files and Microsoft: A New Era of Document Management
Discover how M-Files and Microsoft are transforming document management. Their new partnership integrates M-Files’ intelligent platform with Microsoft 365’s powerful cloud, offering seamless, native document storage and new possibilities for your business.

Chris McNulty
Jul 16 min read


Building Delight - Inside Microsoft Product Management
In our latest Polaris episode, I sat down with Sean Squires to demystify what product managers at Microsoft really do. We explored...

Chris McNulty
Jun 178 min read


AI-Powered SharePoint Updates: Faster Document Automation, Better Data – and Why You Should Care
SharePoint is getting smarter with AI, and it’s a big win for business. At a recent conference, Microsoft wowed the crowd by showing Autofill columns that use GPT-4 to auto-extract info or summaries from documents – no more manual data entry. They also unveiled a Sensitive Info AI model that finds things like emails & phone numbers in your files in seconds (great for compliance). These features are now generally available and affordable (about $0.005 per page, with 100 pages

Chris McNulty
Jun 109 min read


SharePoint eSignature Transforms Business Documents
The integration of SharePoint eSignature into Microsoft Word revolutionizes digital workflows by enabling document signing without leaving the app. Users can collaborate, add signature fields, and save signed documents automatically to SharePoint, maintaining security and compliance. This feature streamlines processes for contracts, NDAs, and more, saving time while enhancing control and accessibility.

Chris McNulty
Jun 95 min read


Synozur at TechCon 365 Seattle 2025: Transforming Business Together
Meet Synozur at TechCon 365 Seattle 2025 as we showcase our commitment to business transformation as a Gold Sponsor. Join us June 23-27, 2025.

Chris McNulty
May 286 min read


The Wonderful World of Mark Kashman
Join us as we explore "The Wonderful World of Mark Kashman" with Mark Kashman, delving into the vibrant Microsoft 365 community and its upcoming conference.

Chris McNulty
Apr 293 min read


Transform Your Future at the Microsoft 365 Community Conference
Join us on Polaris as Jeff Teper and Karuana Gatimu discuss how to transform your future at the Microsoft 365 Community Conference.

Chris McNulty
Apr 96 min read
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