Michelle Caldwell, CEO of Synozur and a seasoned expert in workplace transformation, spearheaded the "Mastering Your AI Rollout" webinar, offering attendees a comprehensive guide to deploying Microsoft 365 Copilot effectively. Drawing on her years of advising global enterprise clients and her partnership with Microsoft, she shared insights into strategic preparation, including defining vision statements, team evaluation, content readiness, and pilot program design. She underscored the importance of addressing common pitfalls such as inadequate training, scope creep, and lack of ongoing support.

The session explored the structured phases of a successful AI rollout, providing attendees with actionable insights and practical strategies to ensure sustainable outcomes. Key recommendations included:

• Implementing pilot programs to test and refine strategies before scaling.

• Utilizing Microsoft tools like SharePoint Advanced Management, Purview and Viva to manage content, security, and communications

• Fostering collaboration and measuring impact to maintain rollout momentum.

This webinar is an invaluable resource for organizations at various stages of their AI adoption journey. Whether preparing for initial deployment or optimizing existing strategies, participants walked away equipped with actionable takeaways to drive meaningful change and measurable success in their Copilot implementations. The recorded session is now available on our website for those seeking to transform their AI rollout into a seamless and impactful initiative.