AI Strategy and Design
Our expertise in AI technologies like Copilot ensures that you ’re fully equipped to implement and manage AI solutions that transform productivity and business processes.
Transforming the Workplace Through Generative AI
GenAI has many potential applications and benefits for the digital workforce, such as:
Enhancing productivity and creativity
Improving communication and collaboration
Enabling innovation and discovery
While GenAI has transformative potential, its deployment should be carefully planned and executed, focusing on foundational collaboration, communication, productivity, and security.
Artificial intelligence transcends the capabilities of a single assistant such as Microsoft 365 Copilot, serving as a catalyst for the digital transformation of your organization. It enhances productivity and fosters innovative collaboration methods by harnessing your proprietary data, ingenuity, and intellectual assets, optimizing your competitive advantage.
This demands a comprehensive approach, embedding robust security and risk management frameworks to secure and expand these advantages into the future.
AI Integration and Management
Synozur’s expertise in Microsoft's AI technologies ensures that you’re fully equipped to implement and manage AI solutions that transform business processes.
We take a human-centric approach to AI, ensuring that your solutions are ethical and considerate of their impact on your workforce.
We map AI to achievable business outcomes. Whether it's improving customer experience, driving efficiency, or unlocking new revenue streams, we deliver tangible outcomes.
Finally, we design and implement pilot programs and rollouts with a customized curriculum-based campaign.
Our Methodologies
Maturity Models
Maturity model assessments to plan for sustainable growth of AI initiatives
Readiness
Readiness based on content security, privacy, governance, risk and compliance offerings
Priorities
AI prioritization based on developing and agreeing to key business needs
Methodology
A proven curriculum-based methodology to design and manage pilot and deployment projects
Focus on People
A human-centric approach that includes:
Meetings, pilots, and adoption should be engaging and delightful
Agile project methodology to keep business users–in the forefront and engaged throughout
Ethical considerations to consider and optimize human impact
Change management and adoption resources to streamline and optimize deployment
Outcomes
Measurement and analysis of expected and actual tangible business benefits and outcomes aligns technical deployment with business transformation.
Resources
Insights Blog
Copilot, Culture & the Cloud: 2025 at Synozur
Four Synozur leaders - Michelle Boyd, Michelle Caldwell, Joshua Christensen & Shari Oswald – joing Chris McNulty on a special holiday edition of Polaris to reflect on 2025's seismic shifts in AI, the gap between technology and organizational maturity, and why 2026 will separate those who merely adopted tools from those who fundamentally transformed how work gets done.
Synozur at ESPC25
Synozur is heading to Dublin for ESPC25, Europe’s premier Microsoft 365, SharePoint, and Azure event! Join us for hands-on demos, AI-powered solutions, and expert sessions designed to transform your business. Connect with our team and discover the future of collaboration, innovation, and strategy.
Ignite Day One: Work IQ, Agent 365, and the Next Wave of Copilot
Today’s announcements at Microsoft Ignite push Copilot from “smart assistant” to an operating layer for how work actually gets done. Microsoft introduced Work IQ, Agent 365, dedicated Office app agents, new Outlook voice and scheduling, expanded Copilot voice, Sora 2 for enterprise video, and an autonomous Sales Development Agent—with a pragmatic model and content strategy to match. Here’s what matters, why it’s different, and how to act this quarter.