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AI Strategy and Design

Our expertise in AI technologies like Copilot ensures that you’re fully equipped to implement and manage AI solutions that transform productivity and business processes.

Transforming the Workplace Through Generative AI

GenAI has many potential applications and benefits for the digital workforce, such as:


  • Enhancing productivity and creativity

  • Improving communication and collaboration

  • Enabling innovation and discovery


While GenAI has transformative potential, its deployment should be carefully planned and executed, focusing on foundational collaboration, communication, productivity, and security. 


Artificial intelligence transcends the capabilities of a single assistant such as Microsoft 365 Copilot, serving as a catalyst for the digital transformation of your organization. It enhances productivity and fosters innovative collaboration methods by harnessing your proprietary data, ingenuity, and intellectual assets, optimizing your competitive advantage. 


This demands a comprehensive approach, embedding robust security and risk management frameworks to secure and expand these advantages into the future.

AI Integration and Management

Synozur’s expertise in Microsoft's AI technologies ensures that you’re fully equipped to implement and manage AI solutions that transform business processes.


We take a human-centric approach to AI, ensuring that your solutions are ethical and considerate of their impact on your workforce.


We map AI to achievable business outcomes. Whether it's improving customer experience, driving efficiency, or unlocking new revenue streams, we deliver tangible outcomes.


Finally, we design and implement pilot programs and rollouts with a customized curriculum-based campaign.

Our Methodologies

Maturity Models

Maturity model assessments to plan for sustainable growth of AI initiatives

Readiness

Readiness based on content security, privacy, governance, risk and compliance offerings

Priorities

AI prioritization based on developing and agreeing to key business needs

Methodology

A proven curriculum-based methodology to design and manage pilot and deployment projects

Focus on People

A human-centric approach that includes:

  • Meetings, pilots, and adoption should be engaging and delightful

  • Agile project methodology to keep business users–in the forefront and engaged throughout

  • Ethical considerations to consider and optimize human impact

  • Change management and adoption resources to streamline and optimize deployment

Outcomes

Measurement and analysis of expected and actual tangible business benefits and outcomes aligns technical deployment with business transformation.

Resources

INTERACTIVE

Synozur AI Maturity Model

October 12, 2025

EBOOK

Leading AI Playbooks & Strategy

August 1, 2025

CASE STUDY

AI Transformation for Financial Services

August 27, 2025

TRAINING

Copilot AI Training

July 7, 2025

REFERENCE

CARE-RAFT Prompting - Industry Examples

August 21, 2025

WEBINAR

Mastering Your AI Rollout

June 12, 2025

Insights Blog

Ignite Day One: Work IQ, Agent 365, and the Next Wave of Copilot

Today’s announcements at Microsoft Ignite push Copilot from “smart assistant” to an operating layer for how work actually gets done. Microsoft introduced Work IQ, Agent 365, dedicated Office app agents, new Outlook voice and scheduling, expanded Copilot voice, Sora 2 for enterprise video, and an autonomous Sales Development Agent—with a pragmatic model and content strategy to match. Here’s what matters, why it’s different, and how to act this quarter.

SharePoint’s Next 25 Years

On this episode of Polaris, Synozur CTO Chris McNulty welcomes Adam Harmetz, Corporate Vice President for SharePoint at Microsoft, to discuss how SharePoint’s 25-year journey has turned it into a knowledge engine for AI, why empowered metadata is key to modern intranets and how generative AI models like ChatGPT, Sora and Nano Banana signal what’s ahead for enterprise content.

Agentic Users, Autonomous Workflows, and the AI Workplace of 2025: Your Complete Guide 

Microsoft 365 introduces Agentic Users—autonomous AI agents with their own licenses and identities—alongside App Builder for no-code workflows, Teams Mode for collaborative AI, and Researcher with 44% improved output. Forrester's study shows 116% ROI and 9 hours saved per user monthly. This comprehensive guide provides strategic analysis, implementation frameworks, and 90-day action plans for business leaders navigating this transformation.

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