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Insights
Thinking on leadership, experiences, technology and marketing.
AI


GPT-5 Meets Microsoft 365 Copilot
GPT 5 arrives in Microsoft 365 Copilot, bringing smarter routing between fast replies and deep reasoning. Four new roadmap updates are close behind: PowerPoint generation from Copilot Pages (499425), Teams recaps to SharePoint News (498494), Copilot Chat email attachment summarization (499657), and mobile voice chat. Here’s what leaders can implement now—and the practices that unlock value.

Chris McNulty
Aug 18, 20254 min read


Why Agentic AI Needs a Human Heart and a Historical Compass
Agentic AI holds immense promise but carries risks, echoing past tech revolutions like the telegraph, Internet, and social media. Its impact—positive or negative—hinges on our approach to design, governance, and ethics. Learning from history, we must shape AI with care, balancing innovation and responsibility.

Chris McNulty
Aug 5, 20254 min read


Copilot for Every Leader: How AI is Empowering the C-Suite
This in-depth article shows how Microsoft 365 Copilot is transforming work for business leaders across the C-suite. From CEOs and CFOs to HR, Operations, IT, and even the Board, we explore real examples of Copilot acting as an AI “sidekick” – drafting content, analyzing data, and automating tasks – to help leaders focus on strategy and people. Each section offers practical tips to leverage AI effectively (and responsibly) in that role.

Chris McNulty
Aug 5, 202529 min read


Driving Productivity: Copilot from Driver’s Seat to Board Seat
Microsoft 365 Copilot’s latest updates are putting AI everywhere you work – even in your car. This blog post explores how Mercedes-Benz is turning the car into a “third workspace” with Teams and Copilot, new Copilot features that convert emails, documents, and meetings into audio summaries, four productivity-boosting Copilot upgrades (from voice activation to Excel-PowerPoint integration), and an AI tool that builds SharePoint pages for you.

Chris McNulty
Jul 30, 202513 min read


The King of Data Migration Magic with Jordan (Uytterhagen)
Free your data from legacy systems and learn how to prepare for an AI‑driven future in this Polaris episode featuring Cadence Solutions CEO Jordan Utytterhagen.

Chris McNulty
Jul 23, 20257 min read


The Future of Copilot – The Magnificent Seven
This week’s Summer of Copilot article explores new features that could make Microsoft 365 Copilot even more powerful for business users. From a unified Copilot chat that follows you across Outlook, Teams, and Excel, to smart prompt templates that simplify complex requests, to the newly announced Copilot Memory for personalized AI responses – we cover it all. Other highlights include an AI meeting scheduler to automate calendar chaos, interactive “podcast-style” AI summaries.

Chris McNulty
Jul 21, 202515 min read


AI in Action: How New Copilot Features are Changing Content Management and Productivity
This post explores how AI tools like Copilot and SharePoint Autofill are transforming content management and productivity. Emphasizing human-centered adoption, it highlights practical strategies, user engagement, and recent advancements making AI integration smoother and more impactful for organizations.

Chris McNulty
Jul 13, 202517 min read


Co-Piloting the Future – Custom AI Agents with Enterprise Control
As Copilot Studio and Microsoft’s Copilot Control System set the stage for secure, enterprise-ready AI, the following #SummerOfCopilot updates explore real-world adoption, key innovations, and practical tips to help organizations maximize the promise and power of Copilot and agents.

Chris McNulty
Jul 11, 202516 min read


Synergy over Silos – the New Age of Knowledge
An eye-opening conversation with Gabe Karawani on how ClearPeople turns fragmented enterprise knowledge into a competitive advantage through integrated AI and smart knowledge management.

Chris McNulty
Jul 11, 20257 min read


Copilot Goes Ubiquitous
In Week 4 of my #SummerOfCopilot series on LinkedIn, we explored how AI is becoming embedded in the modern workplace, from the apps we use every day to the depths of our company intranet.

Chris McNulty
Jul 7, 202512 min read


From Tacit Knowledge to Talking Agents: Navigating Copilot’s Next Evolution
I’m posting daily series of Copilot updates on LinkedIn – the #SummerOfCopilot series. For the most recent completed week (through June 22) I covered Copilot for Viva Engage; MCP and A2A protocols for AI integration, and upcoming enhancements to Copilot Notebooks.

Chris McNulty
Jun 30, 202510 min read


First Encounters with Microsoft’s Copilot Researcher & Analyst
As part of our summer-long series exploring Microsoft Copilot in depth, I recap what we've shared about Researcher, Analyst, and Copilot Tuning.

Chris McNulty
Jun 26, 20254 min read


Trends and Insights from Microsoft’s Latest AI Innovations
We're kicking off our #SummerOfCopilot LinkedIn series - and our #MonthOfAgents series as well!

Chris McNulty
Jun 21, 20252 min read


Building Delight - Inside Microsoft Product Management
In our latest Polaris episode, I sat down with Sean Squires to demystify what product managers at Microsoft really do. We explored...

Chris McNulty
Jun 17, 20258 min read


AI-Powered SharePoint Updates: Faster Document Automation, Better Data – and Why You Should Care
SharePoint is getting smarter with AI, and it’s a big win for business. At a recent conference, Microsoft wowed the crowd by showing Autofill columns that use GPT-4 to auto-extract info or summaries from documents – no more manual data entry. They also unveiled a Sensitive Info AI model that finds things like emails & phone numbers in your files in seconds (great for compliance). These features are now generally available and affordable (about $0.005 per page, with 100 pages

Chris McNulty
Jun 10, 20259 min read


Introducing Microsoft Copilot Notebooks – A Quick Take
Microsoft enters the AI-powered notebook space with Copilot Notebook, a tool in its early stages but rich with potential. While not yet matching Google’s established NotebookLM, known for features like audio summaries, mind mapping, and real-time collaboration, Copilot Notebook hints at a promising future. As it evolves, it could challenge the standard NotebookLM has set, redefining how users engage with AI to organize and synthesize information. The race for innovation is on

Chris McNulty
Jun 2, 20255 min read


The Transformative Power of Generative AI in Business with Zack Zeller
Leveraging AI for Business Growth In the latest episode of Polaris , I sat down with Zack Zeller to discuss the transformative power of...

Chris McNulty
May 23, 20254 min read


Recap - AI+IM Summit 2025
A recap of Synozur's experience at the AI+IM Summit in Atlanta in April 2025 - including AI for Information Management, Sailboats, Empathy, and Major League Baseball.

Chris McNulty
May 21, 20253 min read


Synozur Announces New Services, Team Members, and Website at M365 Conference
An overview of our annoucements and events at this year's M365 Conference, including:
• New managed services to help Microsoft, SI’s, and ISV’s accelerate planning and customer time-to-value.
• New services to help partners maximize the value of their relationship with Microsoft
• Expansion and growth at Synozur

Chris McNulty
May 8, 20254 min read


AI Realities: More Than Meets the Avatar with Michael Cutajar
Join us on Polaris as we explore AI-powered avatars with our expert guest, Michael Cutajar of InteractiveAvatars.AI

Chris McNulty
Apr 1, 20253 min read
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